Service Items
We provide professional maintenance services for rigid optical endoscopes, with no brand restrictions, covering various types including hysteroscopes, laparoscopes, cystoscopes, ureteroscopes, intervertebral foramen endoscopes and percutaneous nephroscopes.
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Core Maintenance Items: Clean and calibrate the endoscope lens to ensure clear imaging and accurate signal transmission; repair or replace damaged components (such as bending parts and connecting wires); test and maintain the sealing performance of the endoscope to prevent liquid leakage; calibrate the optical system to ensure the accuracy and stability of imaging.
All-brand Repair
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Core Maintenance Items: Clean and calibrate the endoscope lens to ensure clear imaging and accurate signal transmission; repair or replace damaged components (such as bending parts and connecting wires); test and maintain the sealing performance of the endoscope to prevent liquid leakage; calibrate the optical system to ensure the accuracy and stability of imaging.
Precision Repair
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Core Maintenance Items: Clean and calibrate the endoscope lens to ensure clear imaging and accurate signal transmission; repair or replace damaged components (such as bending parts and connecting wires); test and maintain the sealing performance of the endoscope to prevent liquid leakage; calibrate the optical system to ensure the accuracy and stability of imaging.
Service Superiority
Service Process
Standardized OEM Process for One-stop Cooperation
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Inquiry Consultation
Consultation and Docking: Partners consult about maintenance or OEM/ODM needs, and we respond quickly to clarify the details of requirements.
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Sample Confirmation
Sample Evaluation: We provide samples or maintenance plans according to requirements, and partners confirm the solution after evaluation to ensure it meets expectations.
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Precision Maintenance
Professional Execution: Our technical team carries out standardized maintenance or OEM/ODM production with strict quality control throughout the process.
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Quality Assurance
Delivery and Support: After completion, we conduct comprehensive testing and deliver on time, providing ongoing technical support and after-sales service.
OEM Services
One-stop OEM & Private Label for Urological Endoscopes
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Spec Customization
Customize endoscope length, diameter and optical parameters as required; develop non-standard products to fit diversified clinical applications.
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Private Label
Provide logo engraving, nameplate customization and white-label manufacturing without brand restriction to help customers build independent brands.
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Full Package Service
One-stop service including bulk production, global shipment, tax clearance and complete after-sales maintenance for all cooperative clients.
FAQ
If your questions are not answered in the below list, please contact us.
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Do you accept OEM ODM orders?
Yes, we provide OEM processing services for many well-known brands.
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How is your product quality? And how long is the warranty period?
Brand-new items enjoy a 1-year full warranty with free replacement for quality defects. Repaired products are covered by a 6-month warranty
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What is the MOQ and delivery time of your products? Support customized packaging or logo?
We support flexible low MOQ for trial orders. With sufficient factory stock, we can guarantee fast delivery. Custom packaging and logo printing are both available to meet your personalized needs.
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What if the image becomes unclear when using your products?
We provide 24/7 online technical guidance. We offer free unconditional replacements for any product quality issues.
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What if we can’t get in touch with you after purchasing the products? And where are your office locations?
We have online stores and an official company website. We also attend major medical industry exhibitions every year. Besides, we have long-term in-depth partners in many countries, including Vietnam, India, Dubai, Thailand, Pakistan, Germany, France, Argentina, Brazil, Mexico, Russia, Ukraine, South Africa, Cambodia, South Korea, Kenya, Malaysia and the Philippines.
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